Certificate in Hotel/Hospitality – Food & Beverage Service (FBS)

Description

The Certificate in Hotel/Hospitality with a focus on Food & Beverage Service (FBS) is designed to equip students with essential skills and knowledge required to excel in the dynamic hospitality industry. This program emphasizes practical training in food and beverage service, ensuring that graduates are prepared to meet the demands of employers in hotels, restaurants, and catering establishments. The course combines theoretical knowledge with hands-on experience, offering students the opportunity to gain real-world skills.

CERTIFICATION

Program Overview

The Certificate in Hotel/Hospitality with a focus on Food & Beverage Service (FBS) is designed to equip students with essential skills and knowledge required to excel in the dynamic hospitality industry. This program emphasizes practical training in food and beverage service, ensuring that graduates are prepared to meet the demands of employers in hotels, restaurants, and catering establishments. The course combines theoretical knowledge with hands-on experience, offering students the opportunity to gain real-world skills.

LEARNING OUTCOMES

• Execute high-quality food and beverage service in various settings, including fine dining, casual dining, and banqueting.
• Understand and apply standard operating procedures (SOPs) in the food and beverage industry.
• Provide exceptional customer service, ensuring guest satisfaction and loyalty.
• Handle guest complaints and feedback with professionalism and tact.
• Understand the various roles and responsibilities within a food and beverage department.
• Manage inventory, handle orders, and ensure efficient operation of a restaurant or food service outlet.
• Implement health, safety, and hygiene practices in food and beverage service.
• Comply with local and international food safety regulations.
• Communicate effectively with guests, colleagues, and supervisors in a hospitality environment.
• Work collaboratively as part of a team to deliver high-quality service.
• Understand the basics of wine service, including wine pairing, storage, and presentation.
• Serve alcoholic and non-alcoholic beverages in compliance with licensing laws.