Secretarial Studies Program

COURSE DESCRIPTION

The Secretarial Studies program at Shukrani Training College equips students with the essential skills and knowledge required to excel in administrative and clerical roles within various organizations. This program is designed to provide practical training in office management, communication, and the use of modern office technology.

CERTIFICATION

Upon successful completion of the Secretarial Studies program, students will be awarded a Certificate in Secretarial Studies. This certification signifies that the graduate possesses the skills and competencies needed to perform effectively in administrative roles across diverse professional settings.

LEARNING OUTCOMES

• Demonstrate proficiency in the use of office software, including word processing, spreadsheets, and presentation tools.
• Utilize office equipment such as copiers, fax machines, and telephone systems effectively.
• Compose and edit professional business correspondence, reports, and documents.
• Communicate effectively with colleagues, clients, and stakeholders through written and verbal communication.
• Organize and maintain filing systems, both electronic and paper-based.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Display a high level of professionalism in appearance, behavior, and work ethic.
• Understand and apply ethical principles in the workplace, including confidentiality and integrity.
• Prioritize tasks and manage time efficiently to meet deadlines.
• Organize office operations and procedures to ensure a smooth workflow.