Tourism and Tour Guides

COURSE DESCRIPTION

The Tourism and Tour Guides program at Shukrani Training College is designed for individuals passionate about exploring the world and sharing their knowledge with others. This program provides a comprehensive understanding of the tourism industry, including destination management, cultural heritage, and customer service excellence. Students will develop the skills necessary to lead tours, manage travel itineraries, and ensure travelers have an enriching experience

CERTIFICATION

Upon successful completion of the Tourism and Tour Guides program, students will receive a Certificate in Tourism and Tour Guiding. This certification is recognized by industry professionals and provides graduates with the qualifications needed to pursue careers as professional tour guides, travel consultants, and tourism managers. The certificate also opens pathways to further studies or advanced roles within the tourism sector.

LEARNING OUTCOMES

• Understand the Tourism Industry: Gain a thorough understanding of the global tourism industry, including its history, current trends, and future outlook.
• Cultural Competency: Demonstrate an understanding of cultural diversity and the ability to communicate effectively with individuals from various cultural backgrounds.
• Tour Guiding Skills: Develop practical skills in tour guiding, including itinerary planning, public speaking, customer service, and crisis management.
• Destination Knowledge: Acquire detailed knowledge of major tourist destinations, including their history, geography, and cultural significance.
• Sustainable Tourism Practices: Learn about sustainable tourism practices and how to apply them to minimize environmental impact and promote responsible travel.
• Legal and Ethical Standards: Understand the legal and ethical responsibilities of a tour guide, including safety protocols, and how to handle unexpected situations professionally.
• Business Management: Develop basic business management skills relevant to the tourism industry, including marketing, budgeting, and team leadership.
• Customer Experience: Learn how to enhance the customer experience through exceptional service, personalized attention, and delivering informative, engaging tours.
• First Aid and Emergency Response: Be trained in basic first aid and emergency response techniques to ensure the safety and well-being of travelers.
• Use of Technology: Understand the role of technology in modern tourism, including the use of GPS, digital guides, and online booking systems.